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Improving the Patient Experience One Exam at a Time

GE Healthcare is building the environment around the patient. It’s all about giving patients a superior experience. François Lenfant, GE Healthcare’s head of the European design studio at Buc, France talked about the change in perspective in healthcare design: “We don’t design products for customers, we provide experiences for people,” he said.

Humanizing MR

GE

GE Healthcare MR recently introduced the Caring MR Suite to create a more natural, open and serene environment for exams: a reflection of the award-winning design elements of GE’s wide bore MR systems. Download pictures

GE

GE Healthcare is helping children embrace their imaginations through the Adventure Series to make medical imaging more inviting. Download pictures

Conceived by GE Global Design and created by PDC, a leading imaging suite design firm as well as Joey Fischer, a prominent nature photographer, GE Healthcare MR recently introduced the Caring MR Suite to create a more natural, open and serene environment for exams: a reflection of the award-winning design elements of GE’s wide bore MR systems.

Through its interactive design, patients are able to pick one of 16 different themes from an intuitive interface custom-built for the iPad®. Each theme features mood lighting, music and high resolution nature photography to accompany them during their exam.

To truly understand what patients go through during an MR exam, GE Healthcare’s MR team put themselves in the patients’ shoes. They looked at the MR experience from the patients’ eyes, their hands, their ears. They put as much thought into what goes outside an MR system, as what goes inside it.

At RSNA last year, Jacques Coumans, GE Healthcare’s GM for Premium MR Systems said: “If patients want to see the tulips in Amsterdam, or the beaches of Tahiti, with the flick of a switch the whole theme of the MR suite changes: the LED background lighting, the music, and of course the projected images on the ceiling. With these new MR scanners, 90 percent of the time patients can be scanned feet first while they are looking at the ceiling. We believe patients will have a better experience and the number of scans that have to be redone will be drastically reduced.”

Another example of a patient friendly technology is the GE Healthcare’s Optima [3] MR 430s, innovative technology design that is surprisingly more patient friendly compared to traditional MR systems with patients feeling on average four times more comfortable[1] Only the targeted anatomy—an ankle, arm or leg—goes inside the scanner, potentially improving comfort for patients including those with claustrophobia.

A Child’s Imagination Enhances Their Imaging Experience

GE Healthcare designers haven’t restricted themselves to creating comfortable environments for adults. The company is helping children embrace their imaginations through the Adventure Series [2] to make medical imaging more inviting. Themed imaging rooms –a pirate island, a safari or a trip to outer space-GE Healthcare leverages captivating characters, lush visuals, and hands-on activities enhance the imaging experience for children and their families.

125,000 Scans per Day: a Visualization

Sometimes seeing is believing. MR and CT exams are integral to early diagnosis of diseases such as cancer or neurodegenerative disease, and are relied upon by healthcare professionals everywhere. This infographic shows 24 hours of CT and MRI scans at work throughout the world.  That’s more than 125,000 scans in just one day.

With this visualization, users are able to get a rare glimpse into GE’s scanning activity (what type of scan, when, and where) around the world over the course of a day. The data in this visualization is sourced from 125,530 of GE’s medical imaging scans around the world.

[1]According Radiology: Volume 251: Number 3—June 2009 Study measured relative comfort between conventional 1.5T system and 1.0T extremity scanner. “Four times more comfortable” as measured by confinement and immobilization. 

[2]The GE Adventure Series is available on select models of MR, Nuclear Medicine, CT, X-ray and PET/CT scanners.

[3] Trademark of General Electric Company